'I hate the way the disability trade make so much money from unfortunate people. '
I hear this all the time and its so so wrong for people to make this assumption!
If you called out a plumber to travel out and fix something in your house you would have to pay £'s for this service, same goes for an electrician or even just having somebody at a garage fix your car. I belive that most people are under the impression that if you are disabled you should be intitled to things cheaper or free which is not the case.
Belive it or not most mobility companies dont make much on a product ie a stairlift or any other product for that matter, they just about brake even in most cases. Although saying that some companies sell you a product that you dont really need and then charge a extortionate amount of money for it.I dont really know what sort of problems the person in question has but i can bet my bottom dollar you have been miss sold that product and you could have been sold some thing much cheaper that could do the same job without giving you loads of problems.
I CANT SEE WHY THE 24V MOTOR IS FAULTY AS IT GOES UP, IF THE BATH GOES UP BUT NOT DOWN AND IT IS ON HYDRAULICS THEN IT'LL HAVE SOMETHING TO DO WITH THE RETURN VALVE ON THE RAMS SET UP RETURNING THE FLUID TO THE RESEVOIR. IF ITS LEAKING THEN IT MIGHT BE A BLOCKAGE SOMEWHERE AND THE PRESURE IS FORCING THE FLUID OUT OF ANOTHER WEAKER POINT IE THE RAM SEALS.
Just looking at that bath scares me

so ive never seen one but just by looking at it i can see that firstly youve gotta say good by to your old bathroom tub and totally replace it
Next looks like you have to kinda slide onto the platform and hold yourself up as the back support looks to be non existent , most disabled persons need a really good back support to make them feel supported.
So for around 1/5 of the price of that product you could have purchased a removable battery lift that can simply slip in or out of you original tub and that has huge back and side supports.
The thing is now that because now you have this complete bath and lift fitted in your bathroom its either pay loads to fix it or or pay loads to have it removed and put your bathroom back the way it was and purchase a new lifting product £££££'s.
THIS COMPANY HAVE GOT YOU BY THE SHORT AND CURLIES!!! NO WONDER YOUR HACKED OFF!!